1) ABOUT QUANTUM GLOBAL CARE
We are QUANTUM Global Care and we are committed to protecting your privacy.
This Privacy Policy provides information on how we collect and use personal data. QUANTUM Global Care operates the quantum.co.uk domain (website). This Privacy Policy sets out the information we collect, why we collect it and how we may use and share it.
The website and services provided by QUANTUM Global Care are not intended to be used for health and wellness purposes. If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, you can contact us at: quantum@quantum.pt


2) THIRD PARTY SITES
Our Website may contain links to and from other sites. If you follow a link to any of these sites, please note that this Privacy Policy does not apply to those sites. We are not responsible for the privacy policies or practices of those sites, so please check their policies before submitting any personal data to those sites.


3) WHAT INFORMATION DO WE COLLECT, AND HOW?
When you interact with QUANTUM Global Care, either by using our website or by communicating with us, we may collect the following information about you:

  • Information you provide to us
    You may provide us with information about yourself if you sign up for an account on our website, book an appointment, fill in any online forms (such as registration forms or surveys), opt in to receive our newsletters, special offers and promotions, participate in social media actions with our website or correspond with us (by email, telephone, social media or otherwise).
    Depending on what you provide, this information may include your name, address or location, telephone number and email address, date of birth, gender, details of services purchased, shopping preferences, images and financial information (including your credit or debit card details, although we do not retain these, but our payment service providers do).
  • Information we receive from other accounts or sources
    We may receive information about you from other sources, such as other websites, including data brokers, social media providers such as Facebook, Instagram and Twitter, advertising networks and analytics partners, and payment and delivery service providers.
  • Information our IT systems collect about you
    Each time you visit our website, certain information is created and automatically recorded by our IT systems, including:
    • Cookies: You can see more details about cookies in section 6.
    • Device information: Includes device type, IP address, browser used, mobile network provider, pages visited, among others.

4) WHAT DO YOU USE MY INFORMATION FOR?
We use the information to provide services, improve the consumer experience and for marketing and advertising purposes.
More details on the uses of your information, types of data collected and legal bases can be found in the text above.


5) WHO DO YOU SHARE MY INFORMATION WITH?
We work with carefully selected third parties to provide services. These include:

  • Payment method providers.
  • Anti-fraud and credit check providers.
  • Analytics and search engine providers, among others.

6) COOKIES
We use cookies to store your online preferences. These include strictly necessary, performance, functionality, advertising and social media cookies. See section 6 for more details on how to manage cookies.


7) SECURITY
We take measures to protect your data, such as encryption (TLS), regular server monitoring and not retaining sensitive data such as credit card CVV. However, the transmission of information over the Internet is not completely secure and should be done at your own risk.


8) HOW LONG DO YOU KEEP MY INFORMATION?
Data is kept for as long as you have an account with us and for as long as necessary to fulfil legal obligations or resolve complaints.


9) WHAT ARE MY PRIVACY RIGHTS?
You have rights such as:

  • Access to the data we process about you.
  • Portability of your personal data.
  • Correction of inaccurate data.
  • Deletion of your data, in certain circumstances.
  • Restriction of processing, for storage purposes only.
  • Objection to processing for marketing purposes.
  • Withdrawal of consent for marketing communications.

10) COMPLAINTS
For questions or concerns, you can contact us by e-mail at quantum@quantum.pt.


11) UPDATES TO THIS POLICY
Future changes to this Privacy Policy will be posted on this page.